How To Get In Touch
For Mortgage Related Enquiries
By Phone
Speak to one of our friendly self employed mortgage specialists on 0203 794 5455.
Lines are open 9am-5.30pm Monday to Friday.
Apply Online
Find out if you likely to be eligible for a self-employed mortgage by taking our short online quiz here.
We believe our service is awesome however here’s what to do if you wish to make a complaint:
Please write to New Wave Financial Services, First Floor Astra House, Christy Way, Basildon, SS15 6TQ or telephone Kim Montgomery our compliance manager directly on 0203 7945455.
A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.